Culture Collections

Our COVID-19 response: 02 September 2020

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Culture Collections is now beginning to return to business as usual. We would like to thank you for your patience over the last few months.


European Collection of Authenticated Cell Cultures (ECACC)


ECACC are accepting orders, however dispatch of new orders is disrupted and provision of all ECACC services, apart from STR profiling, remain suspended at this time.

Customers should place new orders through our distribution partners (SIGMA, KAC, CellBank Australia) to ensure the quickest delivery of their ordered items.

Our order processing and warehouse teams are concentrating on clearing the backlog of orders that has built up and will now begin to dispatch in date order. We estimate that dispatch will return to normal in September 2020 at the latest.

Our customer services team will contact customers directly when orders are ready to be dispatched. If you are unable to currently receive orders, please let our customer services team know via culturecollections@phe.gov.uk.

 

National Collection of Type Cultres (NCTC), National Collection of Pathogenic Viruses (NCPV) and National Collection of Pathogenic Fungi (NCPF)

Dispatch of orders (excluding restricted products) has resumed with an estimated delivery of 2-3 weeks.

 

More information

GOV.UK: coronavirus action plan
GOV.UK: information on coronavirus and the situation in the UK
NHS England: coronavirus for health professionals

 

Reviewed 02 September 2020 - Information remains unchanged

Reviewed 21 August 2020 - Information remains unchanged 

Reviewed 16 July 2020 - Information updated 

Reviewed 08 July 2020 - Information remains unchanged 

Reviewed 29 June 2020 - Information remains unchanged 

Reviewed 23 June 2020 - Information remains unchanged 

Reviewed 15 June 2020 - Information remains unchanged

Reviewed 28 May 2020 - Information remains unchanged

Reviewed 18 May 2020 - Information remains unchanged

Reviewed 12 May 2020 - Information remains unchanged

Reviewed 05 May 2020 - Information remains unchanged

Reviewed 27 April 2020 - Information remains unchanged

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