Dispatch and service update: 07 July 2021
Dispatch to the EU
The UK has left the European Union. The UK now has a Trade & Co-operation Agreement with the EU and the process for exporting goods to the EU changed on 1st January 2021. Please contact culturecollections@phe.gov.uk for specific delivery enquiries.
A charge of £210 will automatically applied at checkout for purchases of ECACC cell lines requiring a CITES Permit.
EORI Number
Please note that from 1st May 2021, all of our European Union customers must provide an Economic Operators Registration and Identification Number (EORI number) for their order to be processed.
The EORI number will then be added to the dispatch paperwork and is a requirement for shipments entering the European Union.
Incorrect or missing EORI numbers may result in the shipment being rejected by the relevant customs authorities and the shipment returned to Culture Collections. In these instances, the customer will be liable for the contents of the shipment and any charges or fees incurred.
Coronavirus (COVID-19)
Culture Collections continues to support Public Health England (PHE) in the delivery of essential services central to the COVID-19 response.
More information
GOV.UK: coronavirus action plan
GOV.UK: information on coronavirus and the situation in the UK
NHS England: coronavirus for health professionals
Reviewed 07 July 2021 – Information unchanged
Reviewed 11 May 2021 – Information unchanged
Reviewed 18 March 2021 – Information unchanged
Reviewed 01 March 2021 – Information updated
Reviewed 08 February 2021 – Information updated
Reviewed 31 December 2020 – Information updated
Reviewed 24 December 2020 – Information updated